These guidelines for practice are intended for general guidance and instuctional purposes, and are commonly employed by members of CMLA, CAR and CAMB, though they may not be observeed by non-members of these associations. We would hope that these guidelines encourage all parties to commit to a high level of service, communication and cooperation.

• Discuss financing with buyers in the initial meeting. If buyers have not obtained credit approval, send them to a reliable lender.
• Be knowledgeable about loan types, loan limits, and current interest rates.
• If buyer has selected a lender, contact him/her prior to writing a contract for current rates, programs, and time necessary for processing.
• Attend loan application (if possible) with buyer's permission.
• Use reasonably attainable dates for loan processing appraisal, and approval.
• Immediately after conract acceptancd provide lender with complete contract, including all addenda, and MLS or property information sheet.
• Communicate frequently with lender and assist him/her, if necessary, to obtain required documents from buyer.
• Review closing statements prior to closing, checking for compliance with contract terms. Counsel buyers to bring certified funds.

• Provide buyers with a list of standard closing costs charged and estimated monthly payment.
• Explain available financing options.
• Provide written confirmation on interest rate "lock" status (locked-in, floating...)
• Provide buyers with samples of loan documents in advance, when requested.
• Provide figures 2-3 days prior to closing.
• Transmit loan funds to closing agent in time for disbursal to all parties at closing.
• Provide buyers with a copy oof the appraisal by closing and provide written notice to REALTOR and buy that appraisal conditions have been met.
• Discuss ILC/survey requirement with buyer and explain when it will be satisfied, as it relates to the contract.
• Provide REALTOR and buyer with written initial loan approval, and discuss any outstanding conditions and the resolution process to obtain final loan approval.
• Communicate with REALTORS and borrowers and cooperate with their information requests throughout the process.
• Make every effort to meet contract dates, where attainable.

• Confirm your lender and REALTOR are members of their respective association or obtain a list of the associations' members.
• Provide REALTOR/Lender with accurate and complete information as requested.
• Clearly explain your goals and objectives to the REALTOR and Lender.
• Respond promptly with all requested information and adhere to contract dates.
• Consider financing options that may help to achieve your ultimate goals.
• Communicate your decision to lock-in or float your interest rate.
• Understand and track the importance of all contract dates.
• Take responsibility for review of all contract documentation such as, title commitment, survey, property disclosure form, etc.